Termos do serviço

Enorme — Terms of Service

Last updated: September 3, 2026

Welcome to Enorme. These Terms of Service govern your access to and use of our website, online store, products, services, and related features.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About Enorme

Enorme operates an online retail store offering products to customers in different countries and regions.

We reserve the right to update, modify, suspend, or discontinue any part of our website, products, services, or store features at any time without prior notice.

2. Eligibility

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under the laws applicable to you;
  • The information you provide is accurate, complete, and current;
  • You will use our website and services only for lawful purposes.

If you are purchasing a product on behalf of another person or organization, you confirm that you have the necessary authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, product images and colors may vary slightly depending on your device, screen settings, lighting, manufacturing variations, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Product Availability

All products are subject to availability.

We reserve the right to limit the quantity of products that may be purchased by a customer and to refuse or cancel an order when necessary, including when a product becomes unavailable or when an error has occurred in the product listing.

If we are unable to fulfill an order that has already been paid for, we will notify the customer and provide an appropriate solution, which may include a refund.

5. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

The price charged for an order will be the price displayed at the time the order is placed, except in cases of obvious pricing errors.

Customers are responsible for providing accurate payment and billing information.

We reserve the right to refuse, cancel, or review transactions when we reasonably believe that a transaction may be fraudulent, unauthorized, or otherwise unlawful.

6. Orders and Order Acceptance

Placing an order through our website constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted or that the product is guaranteed to be available.

Enorme reserves the right to accept, refuse, or cancel an order for legitimate reasons, including product availability, pricing errors, payment issues, suspected fraud, or shipping restrictions.

If an order is cancelled after payment has been received, the customer will be eligible for a refund of the amount paid for the cancelled order, subject to applicable law.

7. Shipping and Delivery

Orders are shipped to the destinations available at checkout.

Estimated delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including customs processing, carrier delays, weather conditions, public holidays, transportation disruptions, or other unforeseen circumstances.

Customers are responsible for providing complete and accurate delivery information.

Additional information regarding shipping and delivery is provided in our Shipping Policy.

8. International Orders, Customs and Import Charges

Because Enorme serves customers internationally, orders may be subject to customs duties, import taxes, VAT, local fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, such charges may be the responsibility of the customer.

Enorme is not responsible for delays caused by customs authorities or for charges imposed by the destination country.

Customers are responsible for ensuring that the products they order can legally be imported into their country.

9. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

By placing an order, you acknowledge that different countries and regions may provide consumers with different legal rights.

Nothing in these Terms of Service is intended to exclude or limit mandatory consumer rights applicable to you under the laws of your country or region.

10. Prohibited Uses

You may not use our website or services:

  • For any unlawful or fraudulent purpose;
  • To violate any applicable law or regulation;
  • To interfere with or compromise the security of our website;
  • To attempt to gain unauthorized access to our systems or accounts;
  • To collect or misuse information belonging to other users;
  • To reproduce, copy, distribute, or exploit our website or content without authorization;
  • To engage in activities that could damage, disable, or impair the operation of our website.

We reserve the right to restrict or terminate access to our website when we reasonably believe these terms have been violated.

11. Intellectual Property

All content available on the Enorme website, including but not limited to:

  • Logos;
  • Brand names;
  • Product images;
  • Graphics;
  • Text;
  • Designs;
  • Website layouts;
  • Videos;
  • Icons;
  • Software;
  • Other visual or written materials;

is owned by Enorme or its respective licensors and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written authorization.

12. Third-Party Services and Links

Our website may use or integrate with third-party services, payment providers, shipping providers, technology platforms, or other external services.

We may also provide links to third-party websites.

Enorme does not control all third-party services and is not responsible for their independent policies, availability, content, security, or practices.

Your use of third-party services may be subject to the terms and policies of those third parties.

13. Disclaimer

To the maximum extent permitted by applicable law, Enorme does not guarantee that our website will always be available, uninterrupted, secure, or completely free of errors.

We may temporarily suspend access to our website for maintenance, updates, security reasons, technical issues, or other operational reasons.

Nothing in these Terms limits any consumer rights or legal protections that cannot lawfully be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Enorme will not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

16. Changes to These Terms

Enorme may update or modify these Terms of Service from time to time.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

Your continued use of our website after changes have been published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Applicable Law and Consumer Rights

These Terms shall be interpreted and applied in accordance with applicable laws.

Where mandatory consumer protection laws in your country or region provide you with rights that cannot be excluded by contract, those rights will continue to apply.

Nothing in these Terms is intended to deprive you of any mandatory legal protection available to you.

18. Contact Us

If you have any questions regarding these Terms of Service, your order, or our services, please contact Enorme through the official contact information provided on our website.

By using the Enorme website or placing an order, you acknowledge that you have read and understood these Terms of Service.